Terms of Use

Terms of Use— Brandworx.ai

Last Updated: April 14, 2026

Welcome to Brandworx, LLC ("Brandworx", "we", "us", or "our"). These Terms of Service govern your use of our website, services, and particularly our SMS/text messaging program. By using our services or opting into our SMS communications, you agree to these terms.

SMS / A2P Messaging Program

1. Program Name and Description

Brandworx SMS Marketing & Client Communication Program

By opting in, you will receive SMS messages from Brandworx, LLC related to our marketing services, client support, appointment reminders, promotional offers, business updates, lead generation alerts, and other relevant communications about our digital marketing, CRM, and agency services. Message frequency varies based on your interactions and account activity.

2. Opt-Out Instructions

You can cancel the SMS service at any time. Simply text STOP to the shortcode or long code from which you are receiving messages. Upon sending "STOP," we will send a confirmation message acknowledging your unsubscribe. Following this confirmation, you will no longer receive SMS messages from us.

3. Rejoining Instructions

To rejoin the program after opting out, you must sign up again through our original opt-in process (such as via our website form, landing page, or client portal). Once re-enrolled, we will resume sending SMS messages according to your preferences.

4. Help Instructions

If you experience any issues with the messaging program or need assistance, reply with the keyword HELP for more information, or contact our support team directly at support@brandworx.ai or by calling our toll-free number (available on our contact page).

5. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

6. Message and Data Rates Disclaimer

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

7. Privacy Policy

For privacy-related inquiries and to understand how we collect, use, and protect your information, please refer to our Privacy Policy.

8. Compliance with Industry Standards

Brandworx, LLC complies with all applicable industry standards for A2P (Application-to-Person) messaging, including the CTIA Messaging Principles and Best Practices, TCPA (Telephone Consumer Protection Act), and relevant FCC regulations. We only send messages to individuals who have provided express written consent to receive them.

9. Legal Compliance Note

Our SMS program is designed and operated in full compliance with all federal, state, and local laws governing electronic communications, including but not limited to the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and state telemarketing laws. We maintain records of consents and honor all opt-out requests promptly. Unauthorized use or violation of these terms may result in immediate termination of SMS services.

General Terms

These SMS-specific terms are part of our overall Terms of Service. For full details on using our website, services, intellectual property, limitations of liability, and other provisions, please review our complete Terms of Service.

Brandworx, LLC reserves the right to update these terms at any time.

Continued use of our SMS program after changes constitutes acceptance of the updated terms.