Privacy

Privacy Policy — BrandWorx.ai

Last Updated: April 14, 2026

We believe your personal information belongs to you. Here's exactly what we collect, how we use it, and how we protect it at BrandWorx.ai.

This Privacy Policy applies to the BrandWorx.ai website, platform, pixels, tracking tools, mobile apps (if applicable), and all related services operated by BrandWorxAI, LLC ("we," "us," or "our"). By using our platform, you agree to the practices described here.

1. Information We Collect

We collect the minimum information necessary to deliver our AI-powered marketing growth engine.

Information you provide:

Contact details — name, email address, phone number, and company information when you sign up, book a consultation, or contact us.
Account information — username, password, and preferences for your BrandWorx.ai dashboard.
Business and marketing data — marketing assets, campaign details, customer lists, and other data you upload or connect via integrations (e.g., Google Analytics, CRM tools, ad platforms, websites, or apps).
Payment information — processed securely by Stripe; we never store full card numbers.

Data collected automatically via pixels, tracking, and apps:

Website and app usage data collected through pixels, tags, SDKs, or similar tracking technologies you install on your properties.
Visitor and customer interactions on your websites, landing pages, or apps (e.g., page views, clicks, conversions, events).
Device and technical information — IP address, browser type, operating system, and referring URLs.

2. How We Use Your Information

We use the information we collect to provide, improve, and personalize our AI marketing growth engine:

Creating and managing your account
Delivering AI-driven marketing infrastructure, data insights, automation, and campaign execution
Processing payments and sending transactional communications
Providing customer support and responding to inquiries
Analyzing platform and campaign performance to improve our services
Detecting fraud, abuse, or security issues
Sending important service updates (with your consent where required)

We do not sell your personal information to third-party data brokers or for unrelated advertising purposes.

3. Cookies and Tracking Technologies

We use essential cookies and tracking technologies (including pixels) to operate the platform. When you use our tools on your own websites or apps, we may deploy pixels, tags, or SDKs to collect performance and audience data on your behalf. You control what data is collected through your account settings and implementation choices.

4. Information Sharing

We share data in the following ways:

With our business customers (you): We share the data we collect — including data from pixels, tracking technologies, websites, and apps — back with you (the account holder) so you can access insights, run campaigns, and optimize your marketing. This includes visitor and customer interaction data gathered through tools you deploy via BrandWorx.ai.
Service providers: Trusted partners such as cloud hosting providers, payment processors (Stripe), analytics tools, and AI/compute services — all bound by data processing agreements.
Legal requirements: When required by law, court order, or to protect rights and safety.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice.

We do not share your data with unrelated third parties for their own marketing purposes without your explicit consent.

5. Data Retention

We retain your information for as long as necessary to provide the service or as required by law:

Active account and marketing data — while your account is open or as needed for active campaigns
Pixel/tracking data — for the duration of your subscription or as configured in your account
Payment and financial records — for 7 years (or as required by tax authorities)
Server logs and technical data — typically 30–90 days for security

You may request deletion of your data at any time (subject to legal obligations and active campaign needs).

6. Your Rights

Depending on your location (including rights under GDPR, CCPA/CPRA, or similar laws), you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete data
Request deletion of your data
Opt out of certain processing (where applicable)
Receive your data in a portable format
Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@brandworx.ai. We will respond within 30 days (or as required by law).

7. Children's Privacy

BrandWorx.ai is not directed at children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.

8. Security

We implement industry-standard security measures:

Data transmitted over HTTPS/TLS encryption
Passwords hashed with strong algorithms (never stored in plain text)
Access controls and regular security audits
Payment processing handled entirely by Stripe

While we strive for the highest level of protection, no system is completely secure. We encourage you to use strong, unique passwords and enable two-factor authentication where available.

9. International Data Transfers

BrandWorxAI, LLC is based in the United States. When we transfer personal data outside your country, we use appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) to ensure your data receives an adequate level of protection.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version on this page with an updated "Last Updated" date. For material changes, we will provide additional notice (e.g., via email to registered users). Your continued use of BrandWorx.ai after changes constitutes acceptance of the updated policy.

Questions About Your Privacy?

We're happy to answer any questions about this policy or how we handle your data.

BrandWorxAI, LLC

https://brandworx.ai